# Privacy policy

Welcome to LevelQ. This Privacy Policy details how LevelQ, along with our affiliates and subsidiaries ("LevelQ," "we," "us," or "our"), handles the personal and other information ("Personal Information") of our users ("you" or "your") collected via LevelQ's official website and app (the "Platform"), including any content, features, services, or other online activities we offer (collectively, the "Services"). By engaging with our Services, you agree to the practices regarding information collection, use, and sharing as outlined in this Privacy Policy.

## **Our Use of Your Information**

We collect your Personal Information to deliver, enhance, and personalise our Services. Specifically, we use your Personal Information to:

* Communicate with you regarding our products, updates, services, and any other information you may find useful or that you have requested via the Services.
* Monitor and analyze usage, trends, and other activities to improve our Services and user experience.
* Identify and rectify any technical or security issues to ensure the optimal performance of our Services.
* Prevent fraudulent activities and safeguard the rights and property of LevelQ and our users.
* Support our engagement with third-party service providers, contractors, and consultants who assist in our operations.

## Collection **of Information**

Your information is collected in several ways, including directly from you when you engage with our Services or communicate with us. We also collect data through:

* Log and device information when you access our Services, including but not limited to IP addresses, browser types, visit times, viewed pages, and device details.
* Subscriptions to our newsletters, through which we may send you news, updates, and promotional information. You can opt out anytime via the unsubscribe link in our emails.
* Cookies, which are used to gather data that helps us understand user engagement and improve our Services.
* Interactions with social network plugins on our site. Please be aware these networks may collect your data under their privacy policies.

## **Information from Third Parties**

We may also enhance our data with information received from third-party services to improve and personalize our Services.

## **Sharing of Personal Information**

Your Personal Information may be shared with third parties, including but not limited to service providers and consultants, to facilitate our operations or as legally required. This includes sharing for legal compliance, to address security and technical issues, or to protect LevelQ's rights and safety.

In the event of a business transition, such as a sale or merger, your Personal Information may be transferred or acquired by a third party, where it would remain subject to the promises made in this Privacy Policy.

## **Your Rights**

You have the right to access, correct, or delete your Personal Information held by us. Requests can be made by contacting us directly.

## **Security and Retention**

We strive to protect your Personal Information but cannot guarantee absolute security. Information is retained as necessary for the purposes collected and in compliance with legal obligations.

## **International Transfers**

Your information may be stored or processed outside of your country, and we are committed to ensuring adequate protection of your information across borders.

## **Policy Updates**

This Privacy Policy may be updated to reflect changes to our information practices. Any amendments will be posted on our Services with an updated effective date.

## **Inquiries**

For any questions regarding this Privacy Policy, please contact us directly at <info@levelq.finance>.


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